Question:
What areas do you serve in Ho Chi Minh City?
Answer:
We serve all districts in Ho Chi Minh City and can travel to nearby provinces for an additional fee. Contact us for specific location inquiries.
Frequently Asked Questions
Everything you need to know about our photo booth rental service
General
General service information and common questions.
Question:
What is included in the rental package?
Answer:
Inclusions vary by package, but all options include setup/breakdown, professional staff, digital copies, a standard backdrop, and props.
Question:
Can I customize the photo prints?
Answer:
Of course! We'll help you design a custom template with your logo and branding. If you prefer to do it yourself, we can provide the layout and support you through the process.
Question:
What happens if there is a technical issue during the event?
Answer:
Our professional technician is always on-site to handle any technical issues immediately. We also carry backup equipment to ensure your event runs smoothly.
Booking
Booking timing, availability, and reservation process.
Question:
How far in advance should I book?
Answer:
We recommend booking 1–2 weeks in advance for private events and 2–3 weeks for corporate events. Please note that slots fill up quickly during peak seasons like the end of the year.
Question:
Do you provide outdoor photo booth services?
Answer:
Yes, we can. Please share the venue info for preparation. Note that outdoor operations may be limited by weather conditions.
Pricing
Packages, payments, invoices, and pricing details.
Question:
What payment methods do you accept?
Answer:
Currently, we only accept bank transfers or cash. To confirm your reservation, a deposit is required.
Question:
Can you issue a tax invoice?
Answer:
Yes, we can issue a tax invoice. Please provide your business details before the event, and we will process the invoice promptly after it's completed.
Equipment
Setup, equipment operation, customization, and technical support.
Question:
How long does setup take?
Answer:
Setup takes about 40–50 minutes. We always arrive at least 1 hour before the event to ensure everything is ready for a smooth start.
Still have questions?
Can't find the answer you're looking for? Please contact us directly.
Contact Us